Dealers using FullCover see the greatest benefit from the improved consistency and efficiency of their customer-handling.

Screen layout is simple and easy to use:

• customer data can be recorded and retrieved quickly and efficiently
• provides consistent customer-handling, e.g. advising insurance Ts & Cs or customer charges
• Dealer records remain fully up-to-date

All staff can see the status of the whole vehicle fleet in 'real time':

• courtesy cars and demonstrators can be booked confidently
• emergency or VIP customer requirements can be sourced from other vehicle fleets, e.g. demonstrators
• overdue vehicles are immediately flagged for attention, allowing alternative plans to be made in good time

Past, present and future appointments can be seen:

• managers can see the complete vehicle fleet immediately, allowing them to manage vehicles effectively, plan vehicle changes and react to VORs etc.
• accurate past records allow damage costs or speeding tickets to be directed to the right customer

With FullCover, personalised documentation is produced to show customer data, outline insurance Ts & Cs, requests for clean return of vehicles, any charges to be made, etc.

A customer who has been courteously and professionally handled will treat your car with respect and remain loyal to your business. FullCover provides the tools to help your staff manage your customers in this way, and to add value to your business in the short-term, through recovering the costs of your courtesy vehicle operations, and the long-term, through increased loyalty and repeat business.

FullCover helps manage insurance & risk

• offers a practical and cost-effective insurance solution for Dealers and customers, with simple administration, low cost and no risk
• provides cover for any vehicle up to the value of £35,000 anywhere in Britain for just £3/day, including IPT
• covers higher value vehicles and customers in NI and Eire for equally competitive premiums
• provides all insured vehicles with only a £250 customer excess
• deals with claims efficiently, without the need to try to get payment from customers’ insurers

FullCover makes insurance easy for customers and staff. It takes the hassle and uncertainty out of insuring courtesy cars, and reduces the risk of vehicles being used without approval on Group policies (with the resultant risk to Group excesses and premiums).