One of the main things FullAppraisal has done is really boost the interaction with customers. We’re getting them much more involved in the appraisal, taking them through the process as it’s done on the iPad. We’ll accept that they have got a quote from Webuyanycar.com and we’ll even go through the same quote process with them, but with our help, we can point out what they may have missed. We find they’re much more accepting of that because it shows where we are coming from and how we come to the price we are offering. They start devaluing it themselves.
Cooper Solutions general testimonials
General Sales Manager, Soper BMW