{"id":34243,"date":"2022-01-10T14:02:53","date_gmt":"2022-01-10T14:02:53","guid":{"rendered":"https:\/\/www.coopersolutions.co.uk\/public\/?page_id=34243"},"modified":"2022-04-08T10:10:29","modified_gmt":"2022-04-08T09:10:29","slug":"fullcycle-testimonials","status":"publish","type":"page","link":"https:\/\/www.coopersolutions.co.uk\/public\/cooper-solutions-products\/fullcycle-captures-where-your-customers-are-in-their-buying-cycle\/fullcycle-testimonials\/","title":{"rendered":"FullCycle testimonials"},"content":{"rendered":"

Jordan Bell, General Sales Manager<\/strong><\/p>\n

Ocean Falmouth BMW<\/strong><\/p>\n

We have been using FullCycle since April 2021. Despite initial reservations about adopting another system into the process, it almost immediately proved a very useful tool.<\/p>\n

We sell cars as a direct result of this on a weekly basis \u2013 over and above the natural influx of sales from service customers.<\/p>\n

The data gives us a valuable insight especially for customers who purchased their vehicles elsewhere. We are still learning and habit-forming with the teams, but so far, pleased with the results.<\/p>\n

\n

Allison Rhind –\u00a0<\/strong>Group Sales Systems and Process Manager<\/strong><\/p>\n

Stoneacre Motor Group<\/strong><\/p>\n

Full<\/em><\/strong>Cycle, the digital service-to-sales prospecting diary, is intuitive and provides outstanding incremental sales and retention results, coupled with accurate information at the click of a button, thus enhancing the relationship and timely engagement with our customers at each site.<\/p>\n

The ease of which the system flows, and the innovative provision of both our companies working together is absolutely outstanding!<\/p>\n

The collective, professional account management provided allows Stoneacre Motor Group to feel valued as a client.<\/p>\n

\n

Amanda Lang – Retention Specialist<\/strong><\/p>\n

Snows Toyota Hedge End<\/strong><\/p>\n

In my role as a retention specialist, Full<\/strong><\/em>Cycle is a great platform to make the most of every opportunity for sales and service.<\/p>\n

Using the system has been very beneficial to us as a business.\u00a0 Being able to quote for a service plan directly from the system saves us a great deal of time.\u00a0 It is extremely helpful to be able to see how long a customer has owned their vehicle, and when their finance agreement expires \u2013 even when this is with another finance house.<\/p>\n

Having the ability to make notes on the system is a huge benefit, not only for myself but also for my sales team members, who also use Full<\/strong><\/em>Cycle to see when their customers are coming in.\u00a0 This allows us to engage with and target the right customers at the right time.<\/p>\n

Full<\/strong><\/em>Cycle is a valuable part of my daily prospecting.\u00a0 I have appointed many customers who have purchased a new or used car from us, and I have also sold and renewed many service plans.<\/p>\n","protected":false},"excerpt":{"rendered":"

Jordan Bell, General Sales Manager Ocean Falmouth BMW We have been using FullCycle since April 2021. 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