{"id":9661,"date":"2019-06-10T13:52:09","date_gmt":"2019-06-10T12:52:09","guid":{"rendered":"https:\/\/www.coopersolutions.co.uk\/public\/?p=9661"},"modified":"2019-10-16T10:03:32","modified_gmt":"2019-10-16T09:03:32","slug":"improving-your-customers-experience-will-build-loyalty","status":"publish","type":"post","link":"https:\/\/www.coopersolutions.co.uk\/public\/improving-your-customers-experience-will-build-loyalty\/","title":{"rendered":"FullCycle &#8211; turning service into sales"},"content":{"rendered":"\r\n<p>As we rollout FullCycle, our message to adopters is this is a system that can transform their business, through engaging with customers appropriately, bringing sales and service departments together, and ultimately building relationships to secure future sales.<\/p>\r\n\r\n\r\n\r\n<p>Here&#8217;s a video we spotted on LinkedIn, after it was shared by the sales executive at Cotswold MINI.\u00a0 We couldn\u2019t have asked for a better way to demonstrate how the effective use of one of our products can have a really positive impact on a dealer\u2019s customer.<\/p>\r\n\r\n\r\n\r\n<p>What an amazing testimonial for Cotswold MINI and for FullCycle.\u00a0 It just goes to show that by maximising your service opportunities, engaging with the right customers at the right time can deliver lifetime loyalty!\u00a0<\/p>\r\n\r\n\r\n\r\n<p>Don\u2019t lose your service customers to another dealer or another brand.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\">\r\n<div class=\"wp-block-embed__wrapper\">https:\/\/youtu.be\/unqCDkwOfW8<\/div>\r\n<\/figure>\r\n","protected":false},"excerpt":{"rendered":"<p>As we rollout FullCycle, our message to adopters is this is a system that can transform their business, through engaging [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":10318,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-9661","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fullcycle"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Improving your customers&#039; 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