Testimonial
We have been using FullCycle since April 2021.
Despite initial reservations about adopting another system into the process, it almost immediately proved a very useful tool.
We sell cars as a direct result of this on a weekly basis – over and above the natural influx of sales from service customers.
The data gives us a valuable insight especially for customers who purchased their vehicles elsewhere. We are still learning and habit-forming with the teams, but so far, pleased with the results.
Cooper Solutions’ FullControl was recommended to us as prep organisation and efficiency has been a big problem for our division within Snows. FullControl has given us quick and easy reporting systems that ensure everyone in the division is on the same page.
By ensuring everyone within our division, regardless of position or department, are on the same page, our expectations have been met. I was surprised how versatile the system is, and it can be adapted to suite any dealership of any size.
It is not only the product itself that has been impressive. Gabriel from Coopers is first class. He is patient with my team, and knowledgeable and passionate about the product.
What would I say to someone else who could use this product to solve a similar problem? ……’Definitely get on board with FullControl, it will save you time managing your stock and certainly increase your profit margins.’
“Cooper Solutions is an integral part of our used car process.”
“The appraisal process links across all four of our sites. This means we can be more consistent. Making that process digital also means we have a much better paper trail. Part-ex can be evaluated at group level meaning I can see from the appraisal process what can be retailed out as a used car and what needs to go to auction.”
“We have found FullAppraisal to be quick and easy to use, giving us the ability to produce much more professional looking appraisals. Customers appreciate the modern approach, and having an electronic valuation carries more weight when we discuss price. Having our appraisals all together in an electronic format also gives us greater visibility into our pipeline stock.”
“Switching to FullAppraisal has without a doubt been a big forward step for us and one that I am delighted with. Moving to a digital based system can only improve our bottom line profitability further, with more accurate appraisals, better efficiency, leaving less room for error. Buying has now become more efficient as I have a much clearer, real time picture of potential retail opportunities coming in part-exchange across the group.”
“One of the main things FullAppraisal has done is really boost the interaction with customers. We’re getting them much more involved in the appraisal, taking them through the process as it’s done on the ipad.”
“The FullFinancials Debtor analysis module has had a dramatic effect on our credit control performance. The increased visibility afforded by this solution has helped reduce Debtor days by 20%. The credit control teams now spend more time doing what we need them to do; collecting debt not collating data”.
“Just a follow up to say all went very smoothly yesterday and the new system is in and operational.”
“We have had really good feedback from the sites – everyone seems very impressed with the system and found the training really enjoyable.”