Capture where your customers are in their buying cycle so you don’t miss the opportunity to engage with every single customer.
FullCycle – turning service into sales
Did you know?
- Around 50% of customers coming into your service departments are prime to change their vehicle
- 49% of customers coming into your service department purchased their vehicle elsewhere
FullCycle produces a sales contact list of incoming service customers, including those prime to change. With the unique benefit of intelligent reporting, centred around upcoming service bookings in CDK, you have full visibility of these customers, and can monitor all customer interaction throughout the buying cycle.
This means that, at the click of a button, you’re not simply seeing a list of who will be in your dealership the following day, you can pinpoint every single opportunity to improve profitability.
By creating a better understanding and communication between dealership and customer, FullCycle can increase profitability, allowing you to turn service into sales.