News

Cooper Solutions’ innovative solution enables WR Davies to maximise service customer opportunities The award winning group, WR Davies, and Cooper […]

Cooper Solutions has been developing and providing software and digital solutions for the retail automotive industry since 2001. This month […]

Cooper Solutions has been in business for almost 18 years, and Andrew has been an integral part of its growth […]

The industry reported the highest reduction in full time employees in UK businesses following a bleak 2019 which saw global […]

Flooding can have a devastating impact on your business.  Since commercial properties are twice as likely to be at risk […]

Data from the Society of Motor Manufacturers and Traders (SMMT) indicates that UK automotive production declined by 32.4 per cent […]

Working alongside our colleagues at PIB Insurance Brokers, Karen Reed, Motor Trade Director discusses claims inflation and how to mitigate […]

With retailers relying on customer data, they can place themselves at risk of a cyber attack.  Cyber criminals know the […]

The electric vehicle (EVs) market is growing quickly, with over 365,000 pure-electric cars on UK roads at the end of […]

Quinncy has 17 years’ experience within the automotive industry, having worked for Pendragon as a New Car Sales Executive and […]

We’re really pleased to welcome Rob Deamer to our team, joining as an Account Manager focussing on FullCycle. Rob’s strong […]

Our people make Cooper Solutions shine, and we like to celebrate every milestone and achievement. Coopers has been in business […]

The pandemic and regulations around social distancing meant that the number of accompanied test drives decreased dramatically, whilst unaccompanied test […]

PIB Insurance Brokers (PIB) is pleased to welcome the latest acquisition made by PIB Group. Simply Insurance Services Ltd has […]

We’re really pleased to welcome Sam Smith to our team. Sam has joined as an Account Manager, focussing on FullCover […]

We’re excited to re-launch Dan’s monthly interview with a member of the team. Today our Senior Team Leader is talking […]

Karzoom Ltd, is pleased to announce the launch of their car rental solution from UK Car Dealers. The solution is […]

We’re working from our homes at the moment whilst we follow government guidelines. Today, Dan caught up with Account Manager […]

Sharing responsibility is just one of the ways FullCycle is helping dealers drive their service prospecting.  

It’s the last Friday of the month, and time for Five Minutes With Dan!  

We recognise that maintaining profitable retailing is a challenge in the current economic climate. Acquiring new customers is important, but […]

In our new series of vlogs, Senior Team Leader Dan will be talking to a member of the team on […]

With the start of a new decade, we’ve launched a new look logo and branding that represents change; in the […]

For nearly two decades, the original Cooper Solutions logo has carried the company from its origins in a converted barn […]

Cooper Solutions removed its sellers’ fees at the beginning of 2019 in a move to further support dealers selling through […]

Merry Christmas and a Happy New Year! From all of us at Cooper Solutions.  

We’re really pleased to be supporting LWS Night Shelter this Christmas, and are taking part in the charity’s reverse advent […]

PIB Group Limited (‘PIB’) has successfully completed the acquisition of Cooper Solutions Ltd who provide a portfolio of online solutions […]

In today’s vlog, Ian talks about this week’s FullCycle workshop.

As a business, it’s really important to us to get involved in our local community. What do you do to […]

Their work ensures we continue to provide awesome systems for your dealerships, improving process, performance and profitability.  

We are so pleased to be supporting Evelyn’s Gift for another year. Here’s Louise with an update on our charity. […]

Kate talks about what she took away from AM Live 2019  

We really like the increase in videos we’re seeing on our social media news feeds. Is video helping you take […]

Our very own Vicki begins her maternity leave later today. If you’ve telephoned the office, you’re more than likely to […]

Record and measure the success of your service prospecting with FullCycle.

The environmental benefits of plug in hybrid and fully electric vehicles are well-known. What about the specific benefits of these […]

Shannon has joined the business as an Account Executive and will be drawing upon her experience in account management and […]

Cooper Solutions is delighted to have been awarded ISO 9001 and 27001, internationally recognised standards that ensure their products and […]

Here’s Simon with an update.

Cooper Solutions’ highlights the need for effective customer insight to build relations and maximise car sales opportunities • 28% of […]

Build up a picture of your customers with FullCycle. Knowing who they are is the key to engaging correctly.

The more we talk to our dealers about FullCycle, the more we learn. Recent conversations have highlighted secure and least […]

Fridays aren’t just for bringing our dogs to work. Sometimes we bring our tortoises. Here’s Suzanne with Uncle Albert.  

As we rollout FullCycle, we’re really pleased to be receiving such positive feedback from our customers.   Here’s Beth, sharing […]

The more positive interactions a dealership has with its service customers, the likelier they are to buy from that dealership […]

Cooper Solutions’ innovation enables Bowker BMW to maximise service customer opportunities Blackburn’s leading BMW and MINI Group, Bowker, has extended […]

Two new appointments expand the FullCycle development and sales teams Cooper Solutions continues to invest in the success of FullCycle, […]

Service customers might not be ready to buy today and should be engaged with accordingly. Do this well, and it […]

Your service customers are a goldmine, but they might not be ready to buy a new car right now.  So, […]

Playful pup Misty visited us at Coopers HQ. A graduate of puppy training school, here she is with her owner […]

Recently we read that 27% of UK car buyers would purchase online without a test drive. Is this surprising nowadays […]

Consumers are more informed than ever, researching online before even setting foot in a dealership. Therefore, it is vital to […]

Return on investment achieved in the first month Cardiff Audi, part of Mon Motors Group, one of the largest automotive […]

Latest innovation from Cooper Solutions ensures servicing dealers secure sales with the 50% of customers who didn’t buy from them […]

In an age of ever-growing digital alternatives to buying a car, the franchised dealer has one clear advantage over the […]

As our ISO policies are trained in, we’ve been taking part in Kahoot! quizzes to check our understanding and make […]

Here’s Beth at Triumph North London installing our FullCover system.    

Support Cooper Solutions in being named best Trade Insurance Provider 2019 2019 marks the 10th Car Dealer Power survey and […]

As we rollout FullCycle, our message to adopters is this is a system that can transform their business, through engaging […]

Here’s Beth telling you a little bit more…  

As part of its partnership with local charity Evelyn’s Gift, Cooper Solutions was thrilled to be involved in a project […]

We’re looking for Coopers. Have you spotted one?

Cooper Solutions’ short-term insurance solution and licence checking simplifies vehicle handovers and delivers extra income stream Award winning Chorley Group, […]

It’s been a whole year since we posted our first vlog, and we’ve recorded one every week since then. Time […]

We loved having little Loaf in the office with us.  

We spent the day at Children’s Services in Warwick decorating one of the contact rooms and adjoining kitchen, and hope […]

Personalise your customer’s journey, engage with every customer at the right time.

Over to Bipin to tell you a little bit about himself.

We can’t reveal all the details quite yet, but here’s Louise to tell you a little bit about it. If […]

And what does product management entail? Over to James who tells all!  

Kate explains what the team is up to at the moment.      

Jordan’s dog Poppy had a very calming effect on us all as she pottered happily around the office and the […]

We loved having these gentle giants in the office with us.  

Cooper Solutions is delighted to be working with local charity, Evelyn’s Gift.  The Barford-based business chose Evelyn’s Gift as its […]

or is it?

Cooper Solutions removes seller fees on FullAuction Cooper Solutions has removed its seller fees in a move to further support […]

We invest heavily in the development of our products.  In this Sprint, we’ve turned our attention to FullForecast; a solution […]

Now it’s even easier for users to respond to shortfalls in revenue and manage increases in costs.  

Cooper Solutions brings improved customer experience and additional revenue Allen Ford, one of the UK’s leading suppliers of Ford cars […]

Sacha talks about her role, and why Cooper Solutions isn’t just a business.  

From the 1st February 2019, there will be no charge to sell on FullAuction. We can deliver the same results […]

We want to help build collaboration between sales and servicing to maximise sales opportunities. This will help enable dealers to […]

In today’s vlog, we ask:  What pieces of information would car dealers like…that are currently difficult to obtain.  

Continued support for our customers is a vital part of the service we provide. This is through visits, telephone and […]

Our four legged friend Daisy is the perfect cure for the January blues.  Pottering happily around the office, she is […]

We are a talented bunch here at Cooper Solutions.  With words written by our very own Dan Lane, here’s the […]

Wishing you a very Merry Christmas from all of us at Cooper Solutions!  

When you see a dog, you can’t help but smile. Their joy for life is infectious. But it’s not just […]

In today’s vlog, we explain why a warm welcome makes a visit to a dealership a memorable one.  

With more and more women being employed in the motor industry, we’ve been looking back at our favourite female trailblazers […]

In today’s vlog, Louise explains how we are helping local people in crisis this Christmas. We’ve set up a reverse […]

Feedback from our customers is really important, and influences our product development. In today’s vlog, Ian explains why we listen […]

Guy’s Gift, our nominated charity, is holding its annual Lantern Walk next month. Beth and Kate have been helping Father […]

Barry Cooper takes a closer look at the economies of trade sales. With increasing competition squeezing gross profit margin and […]

Bringing 20 years of experience in the automotive industry to the FullControl team Cooper Solutions continues to invest in the […]

In our latest vlog, we talk about FullAppraisal and how the system is benefitting motorbike dealers.  

There’s been plenty of coverage in the press recently about de-stressing before getting behind the wheel. Today’s vlog asks ‘What […]

Part Three of our Meet the Team series. We’re proud of our business and the contributions we make to its […]

MacMillan Cancer Support’s World’s Biggest Coffee Morning has become a British Institution.   Here’s a clip of our coffee morning […]

Introducing our newest team member, Gabriel Noguera. Four questions for our Senior Account Manager.

The used car division in any dealership has the potential to be the most profitable sector, as long as processes […]

Part Two of our Meet The Team series. At Cooper Solutions, we know that great individuals plus shared goals make […]

The roles at Cooper Solutions are many and varied. More than anything else, it’s our people who make our products […]

Today’s vlog is all about unaccompanied test drives. Ian explains how these can make the desirable irresistible.

Timing plays a key part in the buying cycle. In this week’s vlog, Beth discusses the best time to secure […]

When it comes to selling on an online auction site, there are a few things sellers can do to give […]

The test drive process is a vital element of the customer purchase journey and substantially increases the chance of securing […]

In our latest vlog, Ian talks about building relationships between sales.      

Recent statistics revealed that 71% of women won’t view a car to buy on their own. In our latest vlog, […]

Team CooPars had a great (and very hot) day at the Aspire Sports Trust Charity Golf Day yesterday. Held at […]

Being able to research online before visiting a dealership has changed the way we buy cars. In our latest vlog, […]

Coopers World Cup Sweepstake (update from our resident wordsmith Keith) World Cup fever is upon us again, everyone excited to […]

Technology has changed our buying patterns. In our latest vlog, Ian talks about how the modern consumer chooses and purchases […]

Our agile Development team sprints and jams to ensure our customers continually benefit from improvements to our solutions. Beth explains […]

An unexpected benefit of the real-time paperless mileage log designed to aid HMRC compliance Lings Motor Group took on FullCompliance […]

In our vlog, we asked: What’s your dream car? And where would it take you?  

From touchscreen TVs and tablets to smart fridges and home assistants, smartphone technology has become ubiquitous. In fact, today’s consumers […]

The flexibility of the solutions we provide means they can adapt to the needs of every business, giving dealers added […]

And says the new approach to fleet remarketing should prompt motor retailers to rethink their practices too Cooper Solutions is […]

Watch our second vlog to find out about one of the ways we try to remove the stress from dealership […]

Cooper Solutions highlights the power of the unaccompanied test drive as EV and Hybrid popularity rises Cooper Solutions is calling […]

Our first vlog! And it’s all about the launch of a new series of webinars.  

Cooper Solutions brings greater specification capabilities to dealers’ fingertips Van and motorbike dealers can now reap new benefits of FullAppraisal […]

Gayan Thilakarathna appointed Software Developer Cooper Solutions is appointing Gayan Thilakarathna as Software Developer, as part of its ongoing commitment […]

Just moving from physical to an online auction platform could more than double trade sales profits Looking at over 71,000 […]

Partnership removes an age old IT challenge for dealers Specialist Cars, one of the largest privately owned BMW and MINI […]

We launched FullAuction, our online trade remarketing platform, in 2011 and since then Cooper Solutions has grown successfully across many […]

Cooper Solutions’ partnership boosts customer satisfaction and brings financial gain VW Trust Group’s partnership with Cooper Solutions is benefitting from […]

With Valentine’s Day fast approaching, here are our Top Tips for writing the best profile for your vehicle to ensure […]

A year of fundraising for Warwickshire charity supporting bereaved children and families Software and digital solutions provider for the automotive […]

Two of our redundant computers have recently found their forever home. Our IT Support Analyst John installed the computers at […]

In a comparative analysis of transaction costs between traditional and online auctions, the fundamental difference is that physical auction charge […]

Renault Trafic earns nearly 10 times asking price reveals Cooper Solutions ‘Top of the Profits’ from Cooper Solution’s FullAuction this […]

It’s a question dealers are faced with every day. Good retailers, whatever their industry, know that efficient stock control is […]

Cooper Solutions Appoints John Hutchin as IT Support Analyst Cooper Solutions continues to invest in expertise that will strengthen its […]

Cooper Solutions survey reveals that 89% of people would buy a car if their friends and family gave it the […]

Harnessing FullAppraisal to streamline the sales process and deliver an enhanced customer experience for retailers Cooper Solutions has chosen Automotive […]

Helping dealers get the best price for their stock and boost their bottom line Motor dealers looking to sell an […]

Daily rate insurance offering for vehicle loans enhances customer experience and unlocks revenue opportunities TrustFord, wholly owned by Ford Motor […]

Cooper Solutions survey highlights the benefits of technology for dealerships looking to boost their customer journey With the showroom car […]

Cooper Solutions’ FullAuction has helped retailers increase their profits on used cars with almost 1 in 3 (28%) cars sold […]

FullFinancials reduces debtor days by 201% Robins & Day, the largest Peugeot and Citroen dealer group in the UK, with […]

Barford-based business, Cooper Solutions marks its continued investment in experienced and specialist professionals with the recent appointments of Ian Batchelder, […]

Bidding on the go with FullAuction helps dealers move quickly on quality stock from trustworthy sellers FullAuction, from Cooper Solutions, […]

Cooper Solutions FullControl increases productivity by 20% The Stephen James Group, an authorised BMW and MINI Group with 7 dealerships […]

Centralised and paperless solution sees reporting turnaround reduce from 4 days to less than 3 hours Motorline Group, one of […]

On Friday 28th April 2017, Safeline held its first Charity Ball at the Crowne Plaza in Stratford-upon-Avon. The event was […]

First review of its type highlights shortcomings of HMRC’s Averaging Agreement Cooper Solutions has produced the first audit of its […]

The countdown to increased VED rates from 1st April adds to new and used car demand Following the latest figures […]

Harnessing the power of FullAppraisal and FullAuction for business growth L&L Automotive Group, has chosen Cooper Solutions’ FullAppraisal and FullAuction […]

Cooper Solutions reports a 25% year-on-year increase in vehicle loan days as retailers benefit from vehicle sales and growing aftersales […]

Cooper Solutions held a hackathon on Saturday in support of Safeline, a local charity that works to prevent sexual abuse […]

Digital solution improves data capture and customer service levels Jemca is the latest group to turn to FullAppraisal, the mobile […]

Cooper Solutions continues to focus on the quality of its people, with the appointment of Chris Rich as Account Manager […]

The customer journey at your dealership Customers are far better informed than they have ever been, and with fewer customers […]

Purchasing a car is not only a financial commitment for consumers but also involves a significant emotional investment. Cooper Solutions […]

Attention to detail We all know accuracy is key when it comes to appraisal, but it can be all too […]

Cooper Solutions, provider of niche, web-based solutions for franchised dealerships, delivered its 10 millionth insured loan day this month, as […]