Cooper Solutions continues to focus on the quality of its people, with the appointment of Chris Rich as Account Manager and Alison Cloonan as Business Development Manager. With nearly 40 years’ motor industry experience between them, Alison and Chris will play a key role in maximising customer relationships, bringing with them added value through their first-hand knowledge of Cooper Solutions’ business enhancing products and services.
Chris Rich began his motor retail career at BMW where he progressed to Sales Manager and finally General Manager for Cotswold BMW Gloucester. After 18 years with BMW, Chris was appointed General Manager for Bentley at Broughtons. His role at Cooper Solutions will see him draw upon his own user experience of its range of services offered and understanding of how they can enable dealers to get the very best from their business processes and practices.
“Cooper Solutions is the perfect fit for me, as it combines innovative integrated solutions with a company culture which focuses on excellent customer service,” says Chris Rich of his new role. “As Business Development Manager, I will be helping retailers maximise the value of the Cooper Solutions products on a daily basis. By making reporting easier we not only help retailers manage their business more effectively but boost profitability.”
Alison Cloonan joins Cooper Solutions after 18 years at PCR Robins & Day, where she was Used Car Sales Manager. She also has extensive experience of benefiting from the Cooper Solutions product portfolio and is a particular advocate of its FullAuction and FullForecast solutions.
Alison comments, “I have launched, over 1,000 cars on FullAuction and I understand how incorporating FullAuction and FullAppraisal can truly speed up retailer processes and look forward to working closely with customers to ensure they get the best out of these market leading applications.”
Managing Director, Barry Cooper, explains, “Our products are developed using years of experience in the motor industry, matching retailers’ needs with our innovative software solutions. So, it’s important that we continue to grow a team that recognises and understands the challenges retailers face.
“Chris and Alison bring a wealth of experience to Cooper Solutions, making them valuable additions to our Management team. Both coming from the retail sector, I am confident that Alison and Chris will immediately establish strong relationships, built on an understanding and an appreciation of what our solutions can do for our customers.”